Faqs
Faqs
In the United States, the DOT standard is mandatory. If your helmet does not have the DOT label, usually located on the back of the helmet, you could be intercepted by U.S. Border agents.
In Canada, your helmet also must be certified. The DOT standard is accepted throughout the country. Unlike the United States, the ECE 22.05 standard is accepted in most Canadian provinces (except or Manitoba, New Brunswick and Prince Edward Island). The ECE standard is the European standard of reference.
Canada accepts THE SNELL standard as well. Although this standard is less common, some motor sport competitions make the wearing of SNELL certified helmets compulsory.
In all cases, a label must be affixed on the back of the helmet, outside the shell, to approve compliance with the standards.
Please note that other standards exist for helmets. However, the above-mentioned standards are the most common.
Summer helmets usually have a better ventilation system than winter helmets. On the other hand, a good winter helmet will provide better insulation against the cold.
Some snowmobile helmets even offer specifically-designed additional features to reduce the cold and fogging (chin guard, forehead protector, breath deflector, electric visor, etc.)
Please note that all CKX helmets are at least DOT or ECE certified.
Next, it is crucial to choose the correct head size, for reasons of safety and comfort.
For information purposes, please refer to the Helmet sizing chart and measurement guide as displayed in each helmets page at the end of the photo section.
Also, make sure the front of the helmet does not “crush” your nose or mouth, as this will result in making your breathing more difficult.
You may also have a look at our sizing chart displayed in every helmet page under the Photo section.
Please check each CKX helmet description to see its certification(s).
| Men size (CKX site) | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 |
| Women size | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | NA | NA |
Thereafter, you can choose the color of the lens (clear, yellow, orange, smoke) according to the lighting conditions when you ride.
Finally, you also have the choice of the lens type, simple for summer use or double for winter use.
Clear: Recommended for cloudy days and at the time of sunset.
Yellow: Improves contrast, reduces glare. High Intensity tint for maximum sight performance during low light driving. Excellent for night riding and for cloudy conditions.
Orange/Amber: Heightens contrast in partly cloudy and sunny conditions. Blocks high amounts of blue light to highten contrast and visual acuity.
Blue: Reduces glare from visible white light and hightens contrast.
Pink: Provides the best optics for the widest variety of light conditions. Enhances depth perception, increases contrast, and maximizes visual acuity.
Because this is with this dealer that you are completing the financial part of the transaction.
CKX do not sell directly to consumers, always through a retailer.
This retailer is also responsible for your after-sale service!
Inventory on CKXGears.com does not reflect the dealers' inventory. All order processed through CKX,com, whatever which dealer is selected to complete the transaction, is shipped from CKX warehouses with CKX inventory.
To validate the availability of a particular parts in a dealership, you have to contact him directly.
CKXGears.com only ship in Canada and United States for the moment.
You need to select the Canadian version to see the available products in Canada and the American version to see the available products for USA.
To change the version of the site, see the top right corner of the site.All return requests must be done directly with the dealer you selected to complete the transaction (written on your invoice). Dealer's return policies apply*.
CKX won't accept any direct returns from consumers.
*The dealer may apply return fees.
Yes, We ship everywhere in Canada and United States where the major carrier allow it. (Dicom, DHL, Purolator, UPS,...)
Extra shipping charges may applied for beyond areas.
All orders over $99.99 are shipped free (Some exceptions apply).
Shipping fees are fixed, but may vary depending of :
-Overweight items to ship-Oversized items to ship
-Items to be shipped on skid
-Dangerous good to ship (ex.: Battery)
-Beyond areas
-Items where environmental taxes apply
-etc.
Yes you can!
You need to wait the call from your selected dealer before going to the store to pick your order. (Average delay is 24 to 48h)
Shipping fees may occur as even if it is an "in store-pickup", CKX will ship the product from its warehouse to the retailer.
You can see your purchase history only if you created a customer account (My CKX) and signed-in for your previous orders.
If so, then click on the Log In button or the My CKX link at the top of the site to enter your account and see your purchase history.
There are 2 possible reasons to explain that:
1 - Whether your local retailer has not joined the CKX program to sell on CKXGears.com (He can contact CKX customer service to request it)
2 - Whether the products added in your shopping cart are not all available from your local dealer.
Unfortunately, you cannot cancel a confirmed order. You can decline it upon reception or accept it and ask for a return with the dealer you selected to complete the transaction.
Attention, some handling or shipping fees can be applied by the dealer.
No, not automatically. Prices on CKXGears.com are established by CKX, not by the dealers.
The dealers may sell at a lower or higher price.
